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Facts + Shipping + Privacy

 

Shipping
United States standard shipments are sent via several different carriers and your location helps to determine which one is used (but most likely USPS).  Orders are printed on demand, and generally ship within 3-5 business days, so please keep this in mind if you select expedited shipping.  United States standard shipping generally takes 3-8 days from the date of shipment to be delivered. If you select expedited shipping, you may track your order with the tracking information we e-mail you.  UPS and FedEx cannot deliver to PO boxes.  We are not responsible for delivery delays due to inclement weather.

International shipping can take up to 6 weeks or even longer due to customs issues, and our rates do not include any customs fees, so please be aware of the charges your customs office may assess as you will be responsible for those.  Standard international shipping cannot be tracked.

 

Payments and Security
Our entire site is secured using the industry standard SSL encryption with a verification certificate. Your payment transactions are secure and processed by PayPal which also uses the industry standard SSL encryption.  Read more here.  You do not need to have a PayPal account to use PayPal, just click the “Don’t have a PayPal account?” link after you are taken to the PayPal page, and enter your credit card information.  We accept MasterCard, Visa, American Express, Diner’s Club, and Discover all through PayPal.

 

Taxes
Our office and creative team is located in Brooklyn, New York, but most orders are fulfilled in Los Angeles, California. Therefore, if you live in a NY county that does not agree with the New York Clothing Sales Tax Exemption (Publication 718-C), you will be charged sales tax.  Geez.  That’s overly complicated.

 

Cancellations
Please be very careful when ordering as we usually cannot cancel an order after it has been placed.

 

Personal Information / Privacy Policy
We do not sell, license, or distribute your personal information in any way other than to fulfill your order.  We will only use your phone number or e-mail address for order confirmation, or if we or the courier needs to contact you with questions about your order.  If you expressly opt into our mailing list, we will occasionally send you updates, coupon codes, and news.

 

Returns
We will accept returned merchandise within 30 days from the date of purchase for a full refund or exchange, as long as the merchandise is in new condition, and has not been washed or worn.  We cannot refund shipping costs unless we have made an error, which we try very hard not to do.  Ship to:

 

Jumble Shop Fulfillment
19749 Dearborn Street
Chatsworth, CA 91311

 

More Questions?
If this page doesn’t help you enough, just contact us and we will help you.

We reserve the right to refund your order before shipment if we think you are a nut or a criminal!

Thank you for ordering from Jumble Shop and enjoy your apparel!  Please spread the word!  Connect with us on Facebook.